Dedicated RCM Specialist
A trained specialist dedicated to a consistent daily workflow such as AR or eligibility.
How to work with us
Engagement Models Built Around How You Buy
Whether you need one specialist, a managed team, a backlog cleared, or ongoing support, every model runs under the same co-managed delivery: US accountability, QA, and weekly reporting.
Quick answer
What engagement models does Salt HealthOps offer?
Salt HealthOps offers four engagement models: a dedicated RCM specialist for a consistent workflow, a Managed HealthOps Pod for a team with QA and backup, a backlog cleanup sprint for fixed-scope projects, and monthly operations support for ongoing work. All run under the co-managed model with US-based accountability.
The four models
Managed HealthOps Pod
A small managed team with a team lead, QA oversight, and backup coverage for higher volume or multiple workflows.
Backlog Cleanup Sprint
A fixed-scope, time-boxed project to clear aged AR, denial, or posting backlogs.
Monthly Operations Support
Ongoing support for recurring billing-adjacent workflows with a defined monthly scope.
Co-managed delivery applies to every model
No matter which model you choose, you are not getting a black-box offshore team. Every engagement runs under the co-managed model.
- US-based accountability and escalation
- Specialists work inside your existing system and SOPs
- QA-led delivery with sample audits
- Transparent weekly productivity and KPI reporting
- You keep ownership of your systems and data
How to choose
Start with a single workflow?
A dedicated specialist is the simplest entry point.
High volume or multiple workflows?
A managed pod adds a lead, QA, and backup coverage.
Drowning in a backlog?
A cleanup sprint clears it on a fixed scope and timeline.
Want steady ongoing help?
Monthly operations support keeps work moving each month.
Start with a paid proof-of-concept pilot
The lowest-risk way to begin is a paid proof-of-concept on a defined claim sample, run alongside your existing team and measured against your own baseline KPIs, with a clear exit. You keep your system and data access throughout. It is how serious buyers evaluate a partner before scaling.
- Defined claim sample and scope
- Parallel run alongside your team
- Baseline-to-target KPIs (Days in AR, denial rate, clean-claim rate)
- You keep your system and data access
- A clear, low-risk exit
Pricing
We do not publish a full rate card because cost depends on scope, volume, specialty, and model. We provide a tailored estimate after a short conversation. To understand how pricing works and how it compares to hiring in-house, see the cost page.
Medical Billing Outsourcing Cost
How pricing works and what drives it.
Learn moreIn-House vs Outsourced RCM
An honest decision comparison.
Learn moreFrequently asked questions
Can we switch models as our needs change?
Yes. Many clients start with a dedicated specialist or a cleanup sprint and move to a managed pod as volume grows. Because the work runs inside your system with documented SOPs, scaling up or adjusting scope is straightforward.
What is included in a Managed HealthOps Pod?
A pod includes a small team of specialists, a team lead, QA oversight, and backup coverage, with consolidated weekly reporting. It suits higher volume or multiple workflows where continuity and quality control matter.
Do all models include reporting?
Yes. Every engagement includes weekly productivity and KPI reporting and a US-based point of contact, so you always have visibility regardless of the model you choose.
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Next step
Find the right way to start
Tell us your workflows and volume. We will recommend an engagement model and, where it fits, a paid pilot.