What Is a Co-Managed RCM Model?
The middle path between in-house and full outsourcing: added production capacity without giving up ownership, systems, or visibility.
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RCM Resources and Operational Guides
Plain-English answers to the revenue cycle questions billing leaders actually ask. Definitions, how-to guides, and the metrics we baseline and report, written by an operations team that does the work.
Quick answer
What is the Salt HealthOps resources hub?
It is a library of practical revenue cycle management guides: what core RCM functions are, how to fix common problems like rising AR days and denials, and which KPIs to track. Each guide is written by Salt HealthOps' co-managed operations team and links to the relevant service.
These guides are educational, not sales pages. Where a topic maps to something we do, we link to it so you can go deeper, but the goal here is to give you a straight, useful answer first.
Definition
Start here: RCM explained
What Is Prior Authorization, and Why Do Claims Get Delayed?
What prior authorization is, the step-by-step workflow, and why it is one of the most common reasons claims stall or get denied.
Learn moreWhat Is RCM Back-Office Support?
The behind-the-scenes revenue cycle work that gets claims paid — and how it differs from front-office and clinical work.
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Operational guides
Payment Posting Workflow, Controls, and KPIs
A practical payment posting workflow for multi-client billing teams — controls, underpayment flags, reconciliation, and the KPIs worth tracking against your baseline.
Learn moreSample Weekly RCM Productivity Report
An ungated sample of the weekly reporting structure Salt HealthOps uses so RCM and billing leaders can see volume, outcomes, and escalations clearly.
Learn moreHow to Reduce AR Days in Medical Billing
A step-by-step playbook for lowering Days in AR — what to work first, what to fix upstream, and which metrics to watch.
Learn moreCommon Claim Denial Reasons and How to Prevent Them
The denial reasons that show up most often, why they happen, and how to prevent and rework each one.
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Metrics and reporting
RCM KPIs That Matter: Days in AR, Denial Rate, and More
The handful of revenue cycle metrics worth tracking weekly — what each one means and how to read it.
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Decision guides
RCM Staffing vs Outsourcing vs Co-Managed Team
A practical comparison of hiring RCM staff, fully outsourcing the revenue cycle, and running a co-managed team — including a lightweight cost-framing worksheet.
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For RCM and billing buyers
When Should an RCM Company Outsource AR Follow-Up?
A decision checklist for US RCM companies: when AR capacity is the real constraint, what to keep in-house, and how to pilot co-managed follow-up without losing control.
Learn moreHow to Evaluate a White-Label RCM Partner
A buyer checklist for evaluating white-label RCM partners: branding, non-solicitation, QA, reporting, account separation, security, and how to design a fair pilot.
Learn moreBilling Company Capacity Without US Headcount
How billing companies absorb overflow and onboard new clients without waiting on US hiring cycles — and when white-label or a pilot is the right next step.
Learn moreIn-House vs. Outsourced Medical Billing: How to Decide
A practical framework — not a sales pitch — for deciding whether to keep billing in-house, outsource it, or co-manage it.
Learn moreGlossary
Reference
RCM Glossary: Revenue Cycle Terms Explained
Short, operator-friendly definitions of the RCM terms teams actually use in AR, denials, eligibility, auth, and posting.
Learn moreLast updated
Next step
Want help applying any of this to your book of business?
Book a capacity planning call or request a backlog review. We will look at your AR, denials, and workflows and recommend where co-managed support would help most.