Backlog Cleanup Sprint
A fixed-scope sprint to clear posting backlog.
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Payment Posting Services for Medical Billing Teams
Keep cash applied accurately and on time. Salt HealthOps posts insurance and patient payments, adjustments, and reconciliations as a co-managed service with QA and weekly reporting.
Quick answer
What do payment posting services include?
Payment posting services cover applying insurance and patient payments, posting ERA/EOB remittances and adjustments, flagging underpayments, and supporting reconciliation. Salt HealthOps delivers payment posting as a co-managed service with QA review and weekly reporting, so cash is applied accurately and posting backlogs do not build up.
Problems payment posting solves
- Posting backlogs delaying accurate AR and reporting
- Underpayments going unflagged and uncollected
- Adjustment and write-off codes applied inconsistently
- Reconciliation gaps between deposits and posted payments
- Staff time pulled from higher-value RCM work
What Salt HealthOps can handle
ERA/EOB posting support
Posting electronic and paper remittances accurately.
Patient payment posting
Applying patient payments to the right accounts.
Adjustment code posting
Applying contractual and other adjustments consistently.
Underpayment flagging
Flagging payments below expected for follow-up.
Reconciliation support
Helping reconcile deposits to posted payments.
Posting backlog cleanup
Clearing accumulated posting backlogs.
Best-fit buyers
- Billing companies with posting backlogs or overflow
- RCM companies needing posting capacity at volume
- Practices where posting falls behind during busy periods
- Teams wanting cleaner, faster cash application
How payment posting works with Salt HealthOps
- 01
Intake
Review remittance sources, volume, and posting rules.
- 02
Access setup
Least-privilege access to your EHR/PM and tools.
- 03
SOP alignment
Align posting, adjustment, and exception rules.
- 04
Execution
Specialists post payments and flag exceptions.
- 05
QA
Sample audits verify posting accuracy.
- 06
Reporting
Posting volume, lag, and exceptions reported.
KPIs we baseline and report
Payment posting lag
Time from remittance receipt to posting.
Posting accuracy
Accuracy verified through sample audits.
Underpayments flagged
Below-expected payments routed for follow-up.
Backlog cleared
Outstanding posting worked down over time.
Recommended engagement models
Dedicated RCM Specialist
Ongoing daily posting support.
Learn moreManaged HealthOps Pod
A team for high posting volume with QA.
Learn moreSecurity and compliance
Posting runs under HIPAA-aware workflows with access control and audit-friendly processes. We are BAA-ready; Salt Technologies is ISO certified with SOC 2 in progress. You keep ownership of your systems and data.
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Frequently asked questions
Do you post both ERA and manual EOB payments?
Yes. We support electronic remittance (ERA) posting and manual posting from paper EOBs, following your posting and adjustment rules and flagging exceptions for review.
Can you flag underpayments for follow-up?
Yes. We flag payments below expected amounts so your team — or our AR and denial specialists — can pursue the variance instead of letting underpayments slip through.
Can you clear a posting backlog quickly?
A Backlog Cleanup Sprint is designed for this. We define the backlog, time-box the work, and report progress so AR and reporting reflect reality again.
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Next step
Keep cash applied accurately
Discuss payment posting support or request a posting backlog review. We will recommend the right engagement model.